Tips & Common Problems

Do I have to watch live or can I watch later?
You can do both! You can watch live or decide to watch on-demand after the live broadcast has ended (also known as ‘catch up’) if you so wish. This applie...
Mon, 25 Jan, 2021 at 5:59 PM
How many times can I watch a game? How long do I have to watch it?
You are entitled to watch a game up to ten times (of non-overlapping sessions of 24-hours each). Please note that by clicking on an available game and start...
Thu, 4 Feb, 2021 at 12:25 PM
Can I download a game?
No, you cannot download a game to watch offline.  You will need to be connected to an internet connection in order to watch game(s) on our service - www...
Wed, 24 Feb, 2021 at 11:49 AM
I am struggling to scrub back and forth
If you are struggling to scrub back and forth, refresh your browser page (Ctrl+F5 in Windows; Command+R in Mac). Use the bar underneath the video screen to ...
Wed, 24 Feb, 2021 at 12:03 PM
Can I have more than one computer/device logged in to WatchLOI at one time?
If you have a Kick Off Pass you can have more than one device logged in to your WatchLOI account at any one time but you must access different games on e...
Fri, 5 Mar, 2021 at 7:53 PM
Can I switch device — e.g. If my battery dies?
Yes, you can switch to a different device if your battery dies but you may find it takes approximately 60 seconds for our servers to realise that your st...
Wed, 24 Feb, 2021 at 12:14 PM
On what devices can I watch WatchLOI?
You can watch WatchLOI on your PC or Laptop from desktop web browsers.  WatchLOI is available to watch on Apple iOS (iPhone, iPad) and Android devices ...
Mon, 29 Mar, 2021 at 4:50 PM
What do I need on my device to stream WatchLOI?
WatchLOI works on almost every up-to-date browser on almost every modern device, so if you have a reasonable specification tablet or computer that is less ...
Tue, 21 Jul, 2020 at 8:06 PM
What are the Minimum Windows Requirements?
The minimum Windows requirements are: Pentium 4 2.4GHz or higher or equivalent AMD processor with a minimum of 1GB of memory, running one of the following...
Tue, 21 Jul, 2020 at 8:07 PM
Public Wi-Fi connections
We don’t recommend using public Wi-Fi connections as the open nature of these connections can be slow and/or vary moment to moment. This can lead to bufferi...
Tue, 21 Jul, 2020 at 8:07 PM