Cancellations & Refunds

What if I think I’ve been charged in error?
If you think that you have been charged in error for something, please contact us immediately at Support or  email 
Wed, 22 Jul, 2020 at 2:48 PM
If the stream isn’t working due to broadband issues or an incompatible device, can I cancel or get a refund?
If the stream isn't working due to broadband issues, you are encountering streaming issues or you have an incompatible device, please contact us thr...
Wed, 22 Jul, 2020 at 2:49 PM
What if I want to cancel my subscription/game purchase?
If you have subscribed for the Season Pass (ROW) or Season Pass (IE) and want to cancel your subscription, you can cancel anytime within 14 days of purchase...
Wed, 22 Jul, 2020 at 2:50 PM
Do you refund booking fees and charges?
If you are due a refund, it will include any booking fees or charges levied by WatchLOI. It may not include fees charged by your bank or card issuer fo...
Tue, 21 Jul, 2020 at 8:27 PM
How long does it take to process a refund?
Once a refund is generated it will take at least 7 working days to process and be credited back to your credit card. Funds should reach your account between...
Tue, 21 Jul, 2020 at 8:29 PM